[cisco-voip] Unity Connection version 9.1.2.10000-10

[Sarjo Touray]

Hi Jason,

Many thanks with this, The problem is now resolved. I did not check the
Redirecting Diversion Header Delivery - Inbound checkbox before, but once
checked and reset the trunks, problem resolved.

Many Thanks

Sarjo


On 25 March 2014 13:21, Jason Aarons (AM) <jason.aarons at dimensiondata.com>wrote:

> SIP Trunk?
>
>
>
> In CCMAdmin check the Diversion checkboxes under Device > Trunk ,  all
> settings match the guide;
>
>
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/integration/guide/cucme_sip/cucintcucmesip.html
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Sarjo Touray
> *Sent:* Tuesday, March 25, 2014 9:06 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Unity Connection version 9.1.2.10000-10
>
>
>
>
>
> Hi All,
>
> I recently installed Cisco Unity Connection version 9.1.2.10000-10 with
> HA. I build these servers in a sepearte environment for testing purpose
> before going live. I imported two test users from CUCM.
>
> The problem I am having is when I press the messages button on the user's
> phone, it prompt me to sign in, which seems to be ok. The user's extension
> is forwarded to voicemail if no answer, busy etc. But when I call the user
> from another extension, instead of going to the user's voicemail box, it
> ask for me to sign again which is very strange.
>
> If I do a direct forward from the user's extension to voicemail and call
> the number, the same behaviour happens, it ask for me to sign instead of
> hitting the user's voicemail box.
>
> It seems my forwarding rules are not working, Could any of you help with
> this. I may be missing something on my configuration.
>
> Any help with this will be appreciated.
>
> Regards
>
>
> Sarjo
>
>
>
> itevomcid
>
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