[cisco-voip] Cisco Jabber and Microsoft Lync Voice channels

[Tim Smith]

Hey mate,

How are you using the Jabber client? (phone mode?)

I've seen other conflicts with Jabber and Lync installed together, so if it's not phone mode you are going for, then it is probably recommended to only have one or the other.
I think you will have issues with links into office apps and associations as well.

If it's for phone mode, I think the recommended approach since CUCI MOC days was to disable the enterprise voice features for the users.
Is this a difference between your users with issues and without?

Cheers,

Tim

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Thomas LeMay
Sent: Friday, 9 May 2014 12:57 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Jabber and Microsoft Lync Voice channels

We are rolling out Cisco Jabber version 9.6.0 build 17088 and Microsoft Lync version 4.0.7577.4419.  Some users experience a condition where both Lynch and Jabber initiate the phone call and provide simultaneous audio channels in stereo.  Thus, both Lync and Jabber are both providing simultaneous dial tone and are handling the voice calls.  Other users do not experience this issue.  Has anyone experienced this before and are there any solutions?

Thank you,

Tom
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