[cisco-voip] Cisco Jabber and Microsoft Lync Voice channels

[Thomas LeMay]

Hi, Tim,

 

Thank you for responding.   I am using Jabber in the "use my computer" mode
not the "use my phone mode."

 

Cheers,

 

Tom

 

From: Tim Smith [mailto:tim.smith at enject.com.au] 
Sent: Thursday, May 08, 2014 7:12 PM
To: Thomas LeMay; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Cisco Jabber and Microsoft Lync Voice channels

 

Hey mate,

 

How are you using the Jabber client? (phone mode?)

 

I've seen other conflicts with Jabber and Lync installed together, so if
it's not phone mode you are going for, then it is probably recommended to
only have one or the other.

I think you will have issues with links into office apps and associations as
well.

 

If it's for phone mode, I think the recommended approach since CUCI MOC days
was to disable the enterprise voice features for the users.

Is this a difference between your users with issues and without?

 

Cheers,

 

Tim

 

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
Thomas LeMay
Sent: Friday, 9 May 2014 12:57 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Jabber and Microsoft Lync Voice channels

 

We are rolling out Cisco Jabber version 9.6.0 build 17088 and Microsoft Lync
version 4.0.7577.4419.  Some users experience a condition where both Lynch
and Jabber initiate the phone call and provide simultaneous audio channels
in stereo.  Thus, both Lync and Jabber are both providing simultaneous dial
tone and are handling the voice calls.  Other users do not experience this
issue.  Has anyone experienced this before and are there any solutions?

 

Thank you,

 

Tom

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