[cisco-voip] UC 9 licensing

[Ted Nugent]

Migrations to CUWL always take longer but in most cases they have you
something within 3-4 days, stay on them. There isn't much TAC can do once
they kick it to the PMs.



On Sun, May 11, 2014 at 10:52 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Same here. Mine have all been within 24 hours.
>
> Sent from my iPhone
>
> On 2014-05-11, at 9:59 PM, Tim Smith <tim.smith at enject.com.au> wrote:
>
>  Hey mate,
>
>
>
> Usually only a couple of days in my experience.
>
>
>
> I would complain and try and escalate it further.
>
>
>
> Cheers,
>
>
>
> Tim.
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> *On Behalf Of *Dana Tong
> *Sent:* Monday, 12 May 2014 11:50 AM
> *To:* cisco-voip at puck.nether.net (cisco-voip at puck.nether.net)
> *Subject:* [cisco-voip] UC 9 licensing
>
>
>
> Good day all,
>
>
>
> I did an upgrade to UCM 9.1(2)SU1 last week. (Monday night)
>
>
>
> I provided the Global Licensing team the following information:
>
> UCSS / ESW contract
>
> Original Sales order # (original BOM was for 3 years UCSS / ESW on xxx
> CUWLBE Standard plus xxx analogue devices)
>
> Product Upgrade Tool – confirmation order
>
> License Count Utility output
>
> Original License count
>
>
>
> How long does it take for the “Product Manager” to review and provide the
> ELM license? It’s now been a week. I am having very little response with
> the lady in the states.
>
>
>
> Does the Global Licensing Team work in the APJC region?
>
>
>
> Cheers
> Dana
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140512/cd79098c/attachment.html>