[cisco-voip] UC 9 licensing

[Lelio Fulgenzi]

Same here. Mine have all been within 24 hours. 

Sent from my iPhone

On 2014-05-11, at 9:59 PM, Tim Smith <tim.smith at enject.com.au> wrote:

> Hey mate,
>  
> Usually only a couple of days in my experience.
>  
> I would complain and try and escalate it further.
>  
> Cheers,
>  
> Tim.
>  
> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dana Tong
> Sent: Monday, 12 May 2014 11:50 AM
> To: cisco-voip at puck.nether.net (cisco-voip at puck.nether.net)
> Subject: [cisco-voip] UC 9 licensing
>  
> Good day all,
>  
> I did an upgrade to UCM 9.1(2)SU1 last week. (Monday night)
>  
> I provided the Global Licensing team the following information:
> UCSS / ESW contract
> Original Sales order # (original BOM was for 3 years UCSS / ESW on xxx CUWLBE Standard plus xxx analogue devices)
> Product Upgrade Tool – confirmation order
> License Count Utility output
> Original License count
>  
> How long does it take for the “Product Manager” to review and provide the ELM license? It’s now been a week. I am having very little response with the lady in the states.
>  
> Does the Global Licensing Team work in the APJC region?
>  
> Cheers
> Dana
>  
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