[cisco-voip] CUCMBE6K RAM requirement

Ryan Ratliff (rratliff) rratliff at cisco.com
Wed May 28 16:41:05 EDT 2014


The server should have come with (4) of the UC-MR-1X082RY-A part for a total of 32GB of RAM.

If it didn't talk to your vendor or Cisco Customer Service so the issue can be corrected.

-Ryan

On May 28, 2014, at 10:24 AM, Abebe Amare <abucho at gmail.com<mailto:abucho at gmail.com>> wrote:

Hi Mathew,

I will inspect the internal of the server physically to check whether it has 8GB or 32 GB.

Thanks for the support, much appreciated.

Abebe


On Wed, May 28, 2014 at 4:56 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
If that is the part that is ordered all that is, is the version w/o strong encryption for certain countries. You should have 32GBs of RAM. If you don’t you have a problem and should be able to correct with your Disti or TAC as you got a bad product.
Have you spun up the server and it actually only shows 8GBs?

<image001.jpg>
Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830
<image002.png>

From: Abebe Amare [mailto:abucho at gmail.com<mailto:abucho at gmail.com>]
Sent: Wednesday, May 28, 2014 9:48 AM
To: Matthew Loraditch
Cc: cisco voip
Subject: Re: [cisco-voip] CUCMBE6K RAM requirement

Hi Mathew,

The full order is spec is as below:
Part Number

Description

BE6K-ST-BDL-XU=

Cisco BE6000 UCS C220M3 MD Srv,UNRST 9.x SW,Hyp,UPM,VCS

LIC-VCS-10+

Video Comm Server 10 Add Non-traversal Network Calls

CAB-9K10A-EU

Power Cord, 250VAC 10A CEE 7/7 Plug, EU

BE6K-SW-APP-9.X-XU

Cisco Business Edition 6000 SW App Version 9.X Unrestricted

CIT-PSU-BLKP

Power Supply Blanking Panel/Filler

CIT-SD-16G-C220

16GB SD Card Module for C220 servers

CTI-VCSC-BE6K-PAK

Config Only E-Delivery VCS Control PAK PID

VMW-VS5-HYP-K9

Cisco UC Virt. Hypervisor 5.x (2-socket)

VMW-VS5-SNS

Cisco UC Virt. Hypervisor 5.x - SnS

LIC-VCS-BASE

License Key - VCS Non-encrypted Software Image

LIC-VCS-GW

Enable GW Feature (H323-SIP)

LIC-VCSE-5+

Video Communication Server - 5 Traversal Calls

R2XX-RAID10

Enable RAID 10 Setting

UC-A03-D500GC3

500GB  6Gb SATA  7.2K RPM SFF Hot Plug/Drive Sled Mounted

UC-CPU-E5-2609

2.4 GHz E5-2609/80W 4C/10MB Cache/DDR3 1066MHz

UC-MR-1X082RY-A

8GB DDR3-1600-MHz RDIMM/PC3-12800/Dual Rank/1.35v

UC-PSU-650W

650W Power Supply Unit For UCSC C220 Rack Server

UC-RAID-9271

MegaRAID 9271-8i + Battery Backup for C240 and C220



It looks like the part number they ordered is different to your recommendation of BE6K-ST-BDL-k9=



On Wed, May 28, 2014 at 4:08 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
If they bought the correct BE6K server bundle it would have come with the right RAM. It sounds like they got the wrong thing. I’d advise them to RMA and order the BE6K-ST-BDL-K9= part as I’m guessing they purchased a build to order C220 M3 and it’s not going to have come with the right entitlements or base software and is not discounted the same way as the bundle part.


Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Abebe Amare
Sent: Wednesday, May 28, 2014 8:53 AM
To: cisco voip
Subject: [cisco-voip] CUCMBE6K RAM requirement

Hi All,

Customer has a single CUCMBE6K with 8GB of RAM (UCS C220M3 medisum density Server).
. They want to install on it CUCM, UC, Presence and Informacast. According to the docwiki for BE6k implementation, for Medium Density (MD) server, co-residency policy supports for any 4 UC applications and 1 Provisioning application as long as they fit in 8vCPU and 32GvRAM. Does this mean they need to upgrade the RAM to 32 GB to accommodate all the servers?

Thanks in advance,

Abebe


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