[cisco-voip] DX650 issues - firmware sipdx650.10-1-1-78

[Erick Bergquist]

I went the safer route with the zip file and can get the loads file to
upload but not the actual tgz file. On 2 servers, tried 2 different
browsers. Plenty of disk space free -- will try to purge some old
firmwares in a bit and see if it matters.

On Thu, Nov 13, 2014 at 9:41 PM, Ryan Ratliff (rratliff)
<rratliff at cisco.com> wrote:
> You can test 10.2.2 on 9.1.1. You won't be able to configure any of the features that require a devpack but it'll at least get you the bug fixes in the phone itself.
>
> The COP should install unless they did something crazy to block it on 9.1.1.
>
> -Ryan
>
> On Nov 13, 2014, at 7:39 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>
> Anyone experiencing issues with the DX650 on wireless and firmware
> sipdx650.10-1-1-78?
>
> Sometimes the calls stop working mid-call and phone loses wireless signal.
>
>
> I've had 2-3 instances where the phone loses wireless signal
> (telephone service not available message) and the phone switched to a
> different wireless network.
>
> Today I had similar issue and when I went under the settings, I had a
> message I have not seen before - "Settings is not responding. Do you
> want to close it?" dialog.
>
> I had to pull the plug on phone to resolve issue.
>
> The other issue we are seeing now and then is internal calls between
> DX650's sometimes have no audio or no video. Same location, same
> region, unlimited b/w in location.
>
> CUCM version is 9.1.1.20000-5 - we are updating to 10.5 shortly but I
> need to try to fix these dx650 phone issues in the meantime.
>
> The newer firmware, sipdx650.10-2-2-23 readme says 9.1.2 and higher. I
> tried the ZIP file and tried to upload the firmware files manually to
> update just my phone as a test but the TFTP server is not letting me
> upload the pkg file on to 2 servers. Says upload complete but the file
> is not on TFTP folders with IE and firefox.
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