[cisco-voip] DX650 issues - firmware sipdx650.10-1-1-78

[Erick Bergquist]

Yea, let me try that in a bit.  Currently on a TAC Call where....
collecting traces via command line because RTMT Collect Traces
function doesn't show the window to choose components and skips right
to the time frame/download location window.

On Thu, Nov 13, 2014 at 10:04 PM, Ryan Ratliff (rratliff)
<rratliff at cisco.com> wrote:
> Much easier to extract the zip to a web server listening on port 6970 and set that server as a load server on the phone page.
> No reason to take up unnecessary space on the UCM server.
>
> -Ryan
>
> On Nov 13, 2014, at 10:57 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>
> I went the safer route with the zip file and can get the loads file to
> upload but not the actual tgz file. On 2 servers, tried 2 different
> browsers. Plenty of disk space free -- will try to purge some old
> firmwares in a bit and see if it matters.
>
> On Thu, Nov 13, 2014 at 9:41 PM, Ryan Ratliff (rratliff)
> <rratliff at cisco.com> wrote:
>> You can test 10.2.2 on 9.1.1. You won't be able to configure any of the features that require a devpack but it'll at least get you the bug fixes in the phone itself.
>>
>> The COP should install unless they did something crazy to block it on 9.1.1.
>>
>> -Ryan
>>
>> On Nov 13, 2014, at 7:39 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>>
>> Anyone experiencing issues with the DX650 on wireless and firmware
>> sipdx650.10-1-1-78?
>>
>> Sometimes the calls stop working mid-call and phone loses wireless signal.
>>
>>
>> I've had 2-3 instances where the phone loses wireless signal
>> (telephone service not available message) and the phone switched to a
>> different wireless network.
>>
>> Today I had similar issue and when I went under the settings, I had a
>> message I have not seen before - "Settings is not responding. Do you
>> want to close it?" dialog.
>>
>> I had to pull the plug on phone to resolve issue.
>>
>> The other issue we are seeing now and then is internal calls between
>> DX650's sometimes have no audio or no video. Same location, same
>> region, unlimited b/w in location.
>>
>> CUCM version is 9.1.1.20000-5 - we are updating to 10.5 shortly but I
>> need to try to fix these dx650 phone issues in the meantime.
>>
>> The newer firmware, sipdx650.10-2-2-23 readme says 9.1.2 and higher. I
>> tried the ZIP file and tried to upload the firmware files manually to
>> update just my phone as a test but the TFTP server is not letting me
>> upload the pkg file on to 2 servers. Says upload complete but the file
>> is not on TFTP folders with IE and firefox.
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>