[cisco-voip] DX650 issues - firmware sipdx650.10-1-1-78

[Erick Bergquist]

Thanks Ryan! The load server did the trick.  Forgot about that trick...

Will see if the newer load is better.


On Thu, Nov 13, 2014 at 10:12 PM, Erick Bergquist <erickbee at gmail.com> wrote:
> Yea, let me try that in a bit.  Currently on a TAC Call where....
> collecting traces via command line because RTMT Collect Traces
> function doesn't show the window to choose components and skips right
> to the time frame/download location window.
>
> On Thu, Nov 13, 2014 at 10:04 PM, Ryan Ratliff (rratliff)
> <rratliff at cisco.com> wrote:
>> Much easier to extract the zip to a web server listening on port 6970 and set that server as a load server on the phone page.
>> No reason to take up unnecessary space on the UCM server.
>>
>> -Ryan
>>
>> On Nov 13, 2014, at 10:57 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>>
>> I went the safer route with the zip file and can get the loads file to
>> upload but not the actual tgz file. On 2 servers, tried 2 different
>> browsers. Plenty of disk space free -- will try to purge some old
>> firmwares in a bit and see if it matters.
>>
>> On Thu, Nov 13, 2014 at 9:41 PM, Ryan Ratliff (rratliff)
>> <rratliff at cisco.com> wrote:
>>> You can test 10.2.2 on 9.1.1. You won't be able to configure any of the features that require a devpack but it'll at least get you the bug fixes in the phone itself.
>>>
>>> The COP should install unless they did something crazy to block it on 9.1.1.
>>>
>>> -Ryan
>>>
>>> On Nov 13, 2014, at 7:39 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>>>
>>> Anyone experiencing issues with the DX650 on wireless and firmware
>>> sipdx650.10-1-1-78?
>>>
>>> Sometimes the calls stop working mid-call and phone loses wireless signal.
>>>
>>>
>>> I've had 2-3 instances where the phone loses wireless signal
>>> (telephone service not available message) and the phone switched to a
>>> different wireless network.
>>>
>>> Today I had similar issue and when I went under the settings, I had a
>>> message I have not seen before - "Settings is not responding. Do you
>>> want to close it?" dialog.
>>>
>>> I had to pull the plug on phone to resolve issue.
>>>
>>> The other issue we are seeing now and then is internal calls between
>>> DX650's sometimes have no audio or no video. Same location, same
>>> region, unlimited b/w in location.
>>>
>>> CUCM version is 9.1.1.20000-5 - we are updating to 10.5 shortly but I
>>> need to try to fix these dx650 phone issues in the meantime.
>>>
>>> The newer firmware, sipdx650.10-2-2-23 readme says 9.1.2 and higher. I
>>> tried the ZIP file and tried to upload the firmware files manually to
>>> update just my phone as a test but the TFTP server is not letting me
>>> upload the pkg file on to 2 servers. Says upload complete but the file
>>> is not on TFTP folders with IE and firefox.
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>