[cisco-voip] UCCX changing hostname

Ryan LaFountain (rlafount) rlafount at cisco.com
Thu Nov 20 08:05:51 EST 2014


Hi Jason,

Can you please unicast me the TAC case number? I’d like to follow up to make sure bugs were filed or procedures were updated.

Thank you,

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time

On Nov 19, 2014, at 11:48 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

While supported I tried this with UCCX HA 10.5.1 and ended up with a tac case where they had to root in a fix several files that didn’t update during the hostname change process.  Utils uccx dbreplication showed no replication

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Michele Russo (AM)
Sent: Wednesday, November 19, 2014 7:39 AM
To: 'cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>'
Cc: Mike Schultz (AM); Jeannette LaFrance (AM)
Subject: [cisco-voip] UCCX changing hostname


All,

We are using the PUT tool to upgrade our UCCX HA cluster from 8.5.1 to 10.x and we are looking to change the hostname after the upgrade.  I see changing the IP Address is officially supported but changing the hostname, in version 9.x, is not supported.

Curious, has this changed in version 10.x, and has anyone successfully changed the host name of the UCCX server after upgrading the system?

What are some of the caveats we would need to be aware of?

Michele Russo Harttree
Consultant
Dimension Data NA
11730 Plaza America Drive Suite 350
Reston, Va 20190
202-460-3965 (cell)
571-203-4007 (desk)
michele.russo at dimensiondata.com<mailto:michele.russo at dimensiondata.com>



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