[cisco-voip] MRA deploy

[Ed Leatherman]

Jose, or anyone :)

I am at a similar spot as you were with troubleshooting this,

- User account works OK "Internal"
- "External", account gives "Cannot Communicate with Server"
- If I use invalid credentials, it correctly gives an invalid password error

I can observe traffic back and forth between expressway C & E. With some
logging turned up on C I can see E asking for the UDS and CUPLogin
services, C being able to resolve them, but I'm not sure what logging on E
to activate to figure out what its doing with them after that.

Externally the _collab-edge._tls SRV is resolvable and none of the other
ones are (as desired I believe)

I noticed an error from the logs on C where it also requested
_cisco-phone-tftp._tcp , which I didnt think was necessary for MRA. I went
ahead and added it but there is still something failing in the mix
somewhere.

on C I'm using
developer.edgeconfigprovisioning
developer.trafficserver

on E
developer.edgemanager
developer.trafficserver

Are there other useful debugs I should turn up? This is my first venture
with expressway so i'm not real sure how things are supposed to look when
they are functional (other than being able to log into jabber anyway).

Thanks!




On Thu, Oct 9, 2014 at 4:24 PM, José Paulo de Oliveira Petry <
petrybr at gmail.com> wrote:

> There was a mismatch between the hostname of Exp-E and in the certificate..
>
> Jabber logs in and IM is working now..
>
> Just checking why "telephony service" is not working now..
>
> José Paulo de Oliveira Petry
> petrybr at gmail.com
>
> 2014-10-09 14:59 GMT-03:00 José Paulo de Oliveira Petry <petrybr at gmail.com
> >:
>
> Yes!
>>
>> José Paulo de Oliveira Petry
>> petrybr at gmail.com
>>
>> 2014-10-09 14:56 GMT-03:00 Heim, Dennis <Dennis.Heim at wwt.com>:
>>
>> What does the following show:
>>>
>>>
>>>
>>> Do this from an entity/pc on the outside?
>>>
>>>
>>>
>>> Nslookup
>>>
>>> Set type = all
>>>
>>> _*collab-edge.*_tls.<domain>
>>>
>>>
>>>
>>> Does it resolve to your expressway-E’s address?
>>>
>>>
>>>
>>> *Dennis Heim | Collaboration Solutions Architect*
>>>
>>> World Wide Technology, Inc. | +1 314-212-1814
>>>
>>> [image: twitter] <https://twitter.com/CollabSensei>
>>>
>>> [image: chat][image: Phone] <+13142121814>[image: video]
>>>
>>>
>>>
>>>
>>>
>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>>> Behalf Of *José Paulo de Oliveira Petry
>>> *Sent:* Thursday, October 09, 2014 1:44 PM
>>> *To:* Cisco VoIPoE List
>>> *Subject:* [cisco-voip] MRA deploy
>>>
>>>
>>>
>>> Hello,
>>>
>>>
>>>
>>> Have followed the "MRA via Expressway Deployement Guide" and things are
>>> not working.
>>>
>>>
>>>
>>> The situation is this:
>>>
>>>
>>>
>>> Login from Jabber inside my lan is ok.
>>>
>>>
>>>
>>> when I type an incorrect password  in my "Jabber for iPhone" from
>>> internet, i receive an "invalid username/password" error, so looks like the
>>> communication from internet to CUCM/IM&P through expressway is ok
>>>
>>>
>>>
>>> when i type the correct password, i receive the following error: "Cannot
>>> communicate with the server".
>>>
>>>
>>>
>>> I downloaded the debug "Jabber for iphone" generate but couldn't find
>>> any clue about what is happening.
>>>
>>>
>>>
>>> Diagnose logging at Expressway-C neither.
>>>
>>>
>>>
>>> What should i look first?
>>>
>>>
>>>
>>> Does my "Jabber" devices at CUCM needs to use a secure phone profile or
>>> i can use a non-secure phone profile (default)?
>>>
>>>
>>>
>>> Thanks in advance,
>>>
>>>
>>> José Paulo de Oliveira Petry
>>> petrybr at gmail.com
>>>
>>
>>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Ed Leatherman
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