[cisco-voip] Why does CCX have the CUCM Informix Tables?

[Abhiram Kramadhati (akramadh)]

Hi Matthew,

All the platform related information is stored in the platform database. I know it is a bit strange to have two database instances, but the UCCX basically inherits the CUCM platform and builds its application and database on top of it. Therefore, the platform database (utils dbreplication runtimestate) remains same as the CUCM and you have the UCCX DBReplication (resources, historical data and so on) built on top of it. So all your processnode entries, platform related information etc recide in the platform DB. For all purposes (pre-9.0) platform replication being down will not affect NORMAL UCCX operations – day to day calls and agent login, but affects ability to change application admin password, updating platform config and so on.

Starting from 9.0, the platform replication being down is not something which can be ignored but affects functionality of CUIC and other co-resident applications which use this platform ER for replicating data.

Regards,
Abhiram Kramadhati
CCIE Voice # 40065
Contact Center TAC
Cisco Systems

From: Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>
Date: Wednesday, 26 November 2014 9:29 am
To: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Why does CCX have the CUCM Informix Tables?

Working on a TAC case where a switch-version is failing… and anyway, they are pointing to issues with the CUCM tables not replicating and are having me do the normal CLI commands you do on CUCM to fix things (utils dbreplication reset all, etc)
So at this point I am just super curious, why the heck do these tables exist on CCX???? My CCX db is fine and replicating correctly…  I know they share underlying platform stuff but stil….


Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA

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