[cisco-voip] duplicate IP address on subscriber - hiccup - backups not all there now

[Lelio Fulgenzi]

Tried the restarts as you suggested. I took another look at the DRF utility and under the "The following components are registered with Disaster Recovery System:" section, the files I mention are missing are not even included in the listing. 

I'm wondering, should I try to restart those services? To refresh, these are the ones that are missing (with my guess as to the service): 

    * ELM_ELM-AGENT.tar ( Cisco ELM Client Service ) 
    * UCM_CDPAGT.tar ( Cisco CDP Agent ) 
    * UCM_SYSLOGAGT.ta ( Cisco Syslog Agent ) 

Will restarting any of those cause any interruption in service? I'm guessing the CDP Agent might have some pretty important dependencies. 

Lelio 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Brian Meade" <bmeade90 at vt.edu> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "cisco-voip (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net> 
Sent: Thursday, October 2, 2014 4:58:43 PM 
Subject: Re: [cisco-voip] duplicate IP address on subscriber - hiccup - backups not all there now 


Might be worth restarting DRF Local on that sub and DRF Master on the pub. 


On Thu, Oct 2, 2014 at 4:44 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 





We had an unfortunately incident where a server that we temporarily used in our cluster was turned up and cause an IP address conflict with one of our subscribers. We turned it down and worked with the TAC to resolve some CDR errors we were seeing by doing a database repair. 

Right now though, we see some backup files missing. We have a cluster of 6 subscribers, and each day, I expect 70 files. Right now, I'm missing three from the subscriber that had the duplicate IP address incident. 

    * ELM_ELM-AGENT.tar 
    * UCM_CDPAGT.tar 
    * UCM_SYSLOGAGT.tar 

I ran a "utils service list" on two servers for comparison, and other than the "Cisco Serviceability Reporter" service not running on the affected server, it's all good. 

I'll be opening a case with the TAC tomorrow, but I'm wondering if anyone has any ideas. 

Thanks, Lelio 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 


_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 





-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20141002/08cd4430/attachment.html>