[cisco-voip] MRA deploy

[Heim, Dennis]

What does the following show:

Do this from an entity/pc on the outside?

Nslookup
Set type = all
_collab-edge._tls.<domain>

Does it resolve to your expressway-E’s address?

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
[cid:image001.png at 01CFE3C8.D1980900]<https://twitter.com/CollabSensei>
[cid:image002.png at 01CFE3C8.D1980900]<xmpp:dennis.heim at wwt.com>[cid:image003.png at 01CFE3C8.D1980900]<tel:+13142121814>[cid:image004.png at 01CFE3C8.D1980900]<sip:dennis.heim at wwt.com>


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of José Paulo de Oliveira Petry
Sent: Thursday, October 09, 2014 1:44 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] MRA deploy

Hello,

Have followed the "MRA via Expressway Deployement Guide" and things are not working.

The situation is this:

Login from Jabber inside my lan is ok.

when I type an incorrect password  in my "Jabber for iPhone" from internet, i receive an "invalid username/password" error, so looks like the communication from internet to CUCM/IM&P through expressway is ok

when i type the correct password, i receive the following error: "Cannot communicate with the server".

I downloaded the debug "Jabber for iphone" generate but couldn't find any clue about what is happening.

Diagnose logging at Expressway-C neither.

What should i look first?

Does my "Jabber" devices at CUCM needs to use a secure phone profile or i can use a non-secure phone profile (default)?

Thanks in advance,

José Paulo de Oliveira Petry
petrybr at gmail.com<mailto:petrybr at gmail.com>
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