[cisco-voip] 7965s dropping like flies

[Lelio Fulgenzi]

Do the phones have to be under service in order to be replaced? 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Chris Clouse" <Chris.Clouse at cdw.com> 
To: "James Andrewartha" <jandrewartha at ccgs.wa.edu.au>, "cisco-voip voyp list" <cisco-voip at puck.nether.net> 
Sent: Wednesday, October 15, 2014 10:29:07 AM 
Subject: Re: [cisco-voip] 7965s dropping like flies 

FN 63772 - IP Phones - May Fail To Boot-Up After A Power Cycle - Fix-on-Failure 
http://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63772.html 

After a random number of resets, unplugging, or switch reloads, they decide to take a break :) 

~Chris 


-----Original Message----- 
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Andrewartha 
Sent: Wednesday, October 15, 2014 3:29 AM 
To: cisco-voip voyp list 
Subject: [cisco-voip] 7965s dropping like flies 

Has anyone seen a high rate of failure from 7965s? Ours have just hit 4 years old, and I've had about 6 (of 250) die then get stuck on the boot screen in the last month or so. Cisco is happily RMAing them, but I'm wondering if there's some latent flaw that's coming to light. 

-- 
James Andrewartha 
Network & Projects Engineer 
Christ Church Grammar School 
Claremont, Western Australia 
Ph. (08) 9442 1757 
Mob. 0424 160 877 
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