[cisco-voip] UCCX Reporting

[Haas, Neal]

Do you know if you use Historical reporting or CUIC?


Neal Haas

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Meade
Sent: Thursday, September 18, 2014 11:33 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX Reporting

Hey all,

I know nothing about UCCX reporting.  Does anyone know if there's a canned report I can pull to see how many calls had hold times greater than x minutes?

If not, do you know where in the DB this info is stored so I can write a query?

Thanks,
Brian
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