[cisco-voip] Received Call Logs for CCX Agents showing CTI Port

Matthew Loraditch MLoraditch at heliontechnologies.com
Wed Sep 24 11:02:56 EDT 2014


Instead of the actual CID info that shows up once the call is answered?

I feel like I've encountered this before but can't remember where or what the heck setting to change.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

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