[cisco-voip] Devices assigned to same user twice...

[Jonathan Charles]

Right, but when I do an export of phones, I see each user is assigned to
the device TWICE... not two users, the same user twice.


Jonathan

On Mon, Dec 21, 2015 at 11:32 AM, Christine See-Evans <
christine.see.evans at chemeketa.edu> wrote:

> In my experience, this is with the new licensing scheme as the new
> licensing method is user based. If your CUCM is licensed for CUWL count
> higher than your number of users with multiple assignments then you're okay
> (however CUWL count is limited in most orgs as they are pricey). Suggestion
> is to unassign multiple assigned users from certain devices to fix the
> issue.
>
> Hope this helps.
>
>
>
>
>
> *Christine See-Evans*, BCS, MBA
> *Network Analyst*
> Chemeketa Community College
> 4000 Lancaster Drive NE,
> Salem, OR 97305
> christine.see.evans at chemeketa.edu <cseeevan at chemeketa.edu>
> (503)589-7776 <cseeevan at chemeketa.edu>
>
>
> “The real man smiles in trouble, gathers strength from distress, and
> grows brave by reflection.”
>
>
> ― Thomas Paine
>
> On Mon, Dec 21, 2015 at 9:11 AM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>> So, doing a bulk export of phones inCUCM 10.5.2 I noticed that many of
>> the devices have the same user assigned twice (as User ID 1 and User ID
>> 2)...
>>
>> Further, TAC is claiming that this is causing the CCM service to spike
>> and crash.
>>
>> Just curious if there is a known issue with this... and possibly how it
>> happened
>>
>>
>>
>> Jonathan
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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