[cisco-voip] UCCX Bug

[Justin Steinberg]

are you running 10.6(1)su1 ?    I have seen this on 10.6 base on two
seperate installs.  it's really ugly, all Finesse Admin team specific data
is lost.  the biggest problem is if you customize XML and then lose it and
have to try and figure out how to rebuild it.   Since i had this the first
time I make it a point to save the XML desktop layout on my PC for each
team in the event I have to restore.

The first time I had this problem was probably close to a year ago i'd
guess, but i personally haven't seen it on 10.(6)1su1.

On Tue, Dec 29, 2015 at 9:45 AM, Ed Leatherman <ealeatherman at gmail.com>
wrote:

> Just hit this fun bug, thought I would pass it along. CSCuv24965
>
> Running latest uccx 10.6, HA, enhanced.
>
> TAC said it currently had a lot of attention with the developers, no fix
> yet and no idea yet what triggers it. Workaround is restarting tomcat and
> re-associating all of your reason codes and other team related settings
> with the correct teams.
>
> Happy Holidays! :)
>
> --
> Ed Leatherman
>
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