[cisco-voip] Register SWSS?

[Matthew Loraditch]

No need to activate SWSS. It is UCSS and ESW combined with all the behaviors and attributes of Smartnet/ESW. I can't recall trying PUT with an ECMU yet, but if it doesn't work you can submit a manual case and also ask why it's not working for you.

Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA
Network Engineer

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________________________________________
From: cisco-voip [cisco-voip-bounces at puck.nether.net] on behalf of James Andrewartha [jandrewartha at ccgs.wa.edu.au]
Sent: Tuesday, January 13, 2015 6:09 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Register SWSS?

Hi all,

We recently renewed our UCSS, although it came through as SWSS (ECMU). I added the contract numbers to our account, which appear in some places (SAMT), but not in ours (CCO account, CSCC). I'm trying to use the PUT, but when I enter the ECMU contract number, I get "105 - This Service Contract nnnnnnn is not in an ACTIVE status. It is either in SIGNED, EXPIRED or TERMINATED status." Now with UCSS there was a PAK to register, but I haven't got one this time. Is this something I need to chase up my reseller for or is there a different process to activate SWSS?

Thanks,

James Andrewartha
Network & Projects Engineer
Christ Church Grammar School
Claremont, Western Australia
Ph. (08) 9442 1757
Mob. 0424 160 877
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