[cisco-voip] UCCE-Enterprise CVP script question

Nortel Nan nortelnan at aol.com
Sat Jan 17 12:41:47 EST 2015


I just took the formal Cisco classes on UCCE and its reporting but the one thing they didn't cover is how the script greetings are recorded.  (That seems to be a gap in the system.)  Can someone please point me in the right direction?  Thanks.
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