[cisco-voip] UCCE-Enterprise CVP script question

[Ryan Burtch]

The script greetings are usually done by a voice talent company or in house
via audacity or some other PC recording app.

The .wav files need to conform to 64kbps ulaw.
http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html

The wav files are then copied to the media server (usually the CVP
VXML/Call Servers).

In order to call the wav files via the script, you have to set the path in
a few variables w/ in ICM.




Sincerely,

Ryan Burtch

On Sat, Jan 17, 2015 at 12:41 PM, Nortel Nan via cisco-voip <
cisco-voip at puck.nether.net> wrote:

> I just took the formal Cisco classes on UCCE and its reporting but the one
> thing they didn't cover is how the script greetings are recorded.  (That
> seems to be a gap in the system.)  Can someone please point me in the right
> direction?  Thanks.
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> cisco-voip at puck.nether.net
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>
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