[cisco-voip] UCCE-Enterprise CVP script question

[Mike King]

I was told (several releases ago, and haven't done this since) that you can
record your greeting as a voicemail on Unity Connection, and it will be the
correct WAV format, if you don't want to mess with a PC rig.

Mike

On Tue, Jan 20, 2015 at 8:52 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> The script greetings are usually done by a voice talent company or in
> house via audacity or some other PC recording app.
>
> The .wav files need to conform to 64kbps ulaw.
> http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html
>
> The wav files are then copied to the media server (usually the CVP
> VXML/Call Servers).
>
> In order to call the wav files via the script, you have to set the path in
> a few variables w/ in ICM.
>
>
>
>
> Sincerely,
>
> Ryan Burtch
>
> On Sat, Jan 17, 2015 at 12:41 PM, Nortel Nan via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
>> I just took the formal Cisco classes on UCCE and its reporting but the
>> one thing they didn't cover is how the script greetings are recorded.
>>  (That seems to be a gap in the system.)  Can someone please point me in
>> the right direction?  Thanks.
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>>
>>
>
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