[cisco-voip] UCCE-Enterprise CVP script question

[Ryan Burtch]

You should be able to do that w/ CUC, no problem.




Sincerely,

Ryan Burtch

On Tue, Jan 20, 2015 at 1:07 PM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

>  Bugs around Unity Connection Media Master and Java had made that a no-go
> for me.  Back to Audacity to record prompts (google for help).
>
>
>
> When using either the Cisco Unity Connection Administration (CUCA) or the
> Cisco Unity Connection Personal Communications Assistant (PCA) web
> applications to upload an existing wav file, or create a new recording
> using the PC microphone and save as a voice name, greeting, or send as a
> message.
>
> In the client side Java Console logs, you see the following exception:
> Exception in thread "Timeout guard" java.security.AccessControlException:
> access denied (java.net.SocketPermission 10.93.231.234:8443
> connect,resolve)
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Mike King
> *Sent:* Tuesday, January 20, 2015 9:48 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCE-Enterprise CVP script question
>
>
>
>
>
> I was told (several releases ago, and haven't done this since) that you
> can record your greeting as a voicemail on Unity Connection, and it will be
> the correct WAV format, if you don't want to mess with a PC rig.
>
>
>
> Mike
>
>
>
> On Tue, Jan 20, 2015 at 8:52 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>
>  The script greetings are usually done by a voice talent company or in
> house via audacity or some other PC recording app.
>
>
>
> The .wav files need to conform to 64kbps ulaw.
> http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html
>
>
>
> The wav files are then copied to the media server (usually the CVP
> VXML/Call Servers).
>
>
>
> In order to call the wav files via the script, you have to set the path in
> a few variables w/ in ICM.
>
>
>
>
>
>
>
>
> Sincerely,
>
>
>
> Ryan Burtch
>
>
>
> On Sat, Jan 17, 2015 at 12:41 PM, Nortel Nan via cisco-voip <
> cisco-voip at puck.nether.net> wrote:
>
> I just took the formal Cisco classes on UCCE and its reporting but the one
> thing they didn't cover is how the script greetings are recorded.  (That
> seems to be a gap in the system.)  Can someone please point me in the right
> direction?  Thanks.
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>
> itevomcid
>
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