[cisco-voip] RTMT logs for disconnect signal of RCC

[Brian Meade]

9.x has the interleaved traces as well.

On Fri, Jan 23, 2015 at 4:10 PM, Ryan Ratliff (rratliff) <rratliff at cisco.com
> wrote:

> For an SCCP phone you'll see a StationInit from CCM to the phone
> instructing the phone to go OnHook.  Using SDL traces you can follow that
> back to where it originated from, which will likely be CTI if I recall how
> RCC works correctly.
> This tracking is much easier in 10.x with interleaved traces.
>
> -Ryan
>
> On Jan 23, 2015, at 6:55 AM, Jefflin Choi <jefflin.choi at gmail.com> wrote:
>
> All,
>
> We have lync remote call control integrated on our CCM/CUPS system. I'm
> troubleshooting some call disconnect issues basically.
>
> Does anyone know which criteria to look for if it's caused by the lync RCC
> on CCM and CUPS traces?
>
> If it's SIP phone, 9951 did saw one time with SIP REFER Message to the
> phone  to disconnect on CCM traces though not sure if this is also the case
> with SCCP phones.
> Softkey event does show me if it was an end call press but i don't think
> this applies if it was triggered by closing the call dialog box on lync.
>
> What's the normal logging trace configuration that needs to be enabled
> also?
>
> TIA,
> Jeff
>
>
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