[cisco-voip] RTMT logs for disconnect signal of RCC

[Rajamani N]

Please do look into the SIP Proxy logs from the CUPS, you can see the CSTA
events for RCC in them

-Rajamani

On Sat, Jan 24, 2015 at 2:45 AM, Brian Meade <bmeade90 at vt.edu> wrote:

> 9.x has the interleaved traces as well.
>
> On Fri, Jan 23, 2015 at 4:10 PM, Ryan Ratliff (rratliff) <
> rratliff at cisco.com> wrote:
>
>> For an SCCP phone you'll see a StationInit from CCM to the phone
>> instructing the phone to go OnHook.  Using SDL traces you can follow that
>> back to where it originated from, which will likely be CTI if I recall how
>> RCC works correctly.
>> This tracking is much easier in 10.x with interleaved traces.
>>
>> -Ryan
>>
>> On Jan 23, 2015, at 6:55 AM, Jefflin Choi <jefflin.choi at gmail.com> wrote:
>>
>> All,
>>
>> We have lync remote call control integrated on our CCM/CUPS system. I'm
>> troubleshooting some call disconnect issues basically.
>>
>> Does anyone know which criteria to look for if it's caused by the lync
>> RCC on CCM and CUPS traces?
>>
>> If it's SIP phone, 9951 did saw one time with SIP REFER Message to the
>> phone  to disconnect on CCM traces though not sure if this is also the case
>> with SCCP phones.
>> Softkey event does show me if it was an end call press but i don't think
>> this applies if it was triggered by closing the call dialog box on lync.
>>
>> What's the normal logging trace configuration that needs to be enabled
>> also?
>>
>> TIA,
>> Jeff
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150126/4857eb9a/attachment.html>