[cisco-voip] New 8851 Phones

[Ryan Ratliff (rratliff)]

Check out David Scott’s Cisco Live session on phone best practices.  He had an entire section on some non-default settings that dramatically enhance the user experience.
https://www.ciscolive.com/online/connect/sessionDetail.ww?SESSION_ID=83758&tclass=popup

The video includes a demo but it’s also in the slides around slide 58.

Long story short, enable these settings on your 88xx and 99XX (see the session for why).
Actionable Incoming Call Alert
Show All Calls on Primary Line
Revert to All Calls
Always Use Prime Line
Intelligent Proximity for Bluetooth. (88XX only)

Most users will be dramatically happier and find the phones much easier to use with those settings enabled.

-Ryan

On Jul 9, 2015, at 10:40 AM, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:


Have you enabled "always use prime line" for the phone?

Thanks,

Ryan


-------- Original Message --------
From: "Haas, Neal" <nhaas at co.fresno.ca.us<mailto:nhaas at co.fresno.ca.us>>
Sent: Thursday, July 9, 2015 10:32 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] New 8851 Phones

So we got some 8851 phones into test. Only thing we don’t like is on a multi-line setup the last line you talked on is selected as primary. How do you force the primary line to always be the first line?

You can do this on the 7965 phones……

Thank you,
Neal Haas



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