[cisco-voip] IPMA

[Lelio Fulgenzi]

One thing that helps is the forward override. So, exec forwards phone to admin so they answer all calls. Admin can transfer a call back. 

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CFA override only takes place if the CFA destination matches the calling party and the CFA Destination Override service parameter is set to True. If the service parameter is set to True and the calling party does not match the CFA destination, CFA override does not take place, and the CFA remains in effect. 
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Sent from my iPad

> On Jul 14, 2015, at 4:58 PM, Walenta, Philip <Philip.Walenta at Polycom.com> wrote:
> 
> Old schooler question –
>  
> I’ve been out of the actual setup of device for so long I’ve lost track of IPMA and where those features went.
>  
> Last time I remember using this there was an XML/phone based app, and there was also a desktop app.
>  
> All my searches seem to yield all the old info and nothing past CUCM 8.6.
>  
> What exists in CUCM 10.5 that handles “barge”, “whisper” and all those nifty boss/admin features?
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