[cisco-voip] What is better than MediaSense for recording calls?

[James Buchanan]

Hello,

Starting with your last statement, are you saying you cannot use a
SPAN-less recording product that requires the audio stream to go to the
recording server while being recorded?

ZOOM CallRec can provide the security you need. However, to keep the audio
from having to go to that subnet, you could put smaller recording servers
in each network segment then have the recorded files synchronized to a
central repository.

Other products may provide similar functionality. This is just to get the
ball rolling.

Thanks,

James

On Tue, Jun 16, 2015 at 1:01 PM, Derek Andrew <Derek.Andrew at usask.ca> wrote:

> We are running CUCM 10.5 and have MediaSense to record calls in one call
> centre. We would like to record more groups but have a small problem.
> Anyone that can view/hear the recordings, can see all of them. There is no
> way to isolate one group from another.
>
> Rather than purchase separate MediaSense servers for each group, we were
> wondering if there were any competitive products which would solve our
> problem.
>
> We cannot use a server that requires us to route all our traffic through
> the subnet of the recording server. MediaSense does not require this but
> some products I had seen do.
>
> derek.andrew at usask.ca
>
> --
> Copyright 2015 Derek Andrew (excluding quotations)
>
> +1 306 966 4808
> University of Saskatchewan
> Peterson 120; 54 Innovation Boulevard
> Saskatoon,Saskatchewan,Canada. S7N 2V3
> Timezone GMT-6
>
> Typed but not read.
>
>
>
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