[cisco-voip] Upgrade 9.1.2 to 10.0 fails...

[Kevin Przybylowski]

Check your NTP server’s status ‘utils ntp status’ – if any are inaccessible, remove them.  Also ‘utils diagnose test’ is good to run as well.



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Tuesday, March 10, 2015 1:06 AM
To: Andrew Grech
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...

Well, that didn't work... SFTP'd the ISO to the box, same error...

Same error message...



Jonathan

On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
It is re-running after SFTPing from a Windows box (FreeFTPd)...


Jonathan

On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <agrech88 at gmail.com<mailto:agrech88 at gmail.com>> wrote:

Hi john, I've had a ISO from Linux to prime with bad permissions and had this error
On 10/03/2015 1:13 PM, "Jonathan Charles" <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
OK, let me try via SFTP (Windows box)... see what happens...


Jonathan

On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <wokka at justfamily.org<mailto:wokka at justfamily.org>> wrote:
Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp?  I'd try a different method to see.

Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh.

On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
Getting error:


Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly.

Tried upgrade from to 10.0.1 and 10.5.1, same errors...

I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior...


Any ideas?



Jonathan

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