[cisco-voip] Upgrade 9.1.2 to 10.0 fails...

Jonathan Charles jonvoip at gmail.com
Tue Mar 10 10:45:07 EDT 2015


There is on NTP server and it is accessible.

Everything passed on the utils diagnose test thing... (didn't run the
modules that needed to be run directly)


Jonathan

On Tue, Mar 10, 2015 at 6:57 AM, Kevin Przybylowski <kevinp at advancedtsg.com>
wrote:

>  Check your NTP server’s status ‘utils ntp status’ – if any are
> inaccessible, remove them.  Also ‘utils diagnose test’ is good to run as
> well.
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Jonathan Charles
> *Sent:* Tuesday, March 10, 2015 1:06 AM
> *To:* Andrew Grech
> *Cc:* Cisco VoIP Group
> *Subject:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>
>
>
> Well, that didn't work... SFTP'd the ISO to the box, same error...
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> Same error message...
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> Jonathan
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> On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>  It is re-running after SFTPing from a Windows box (FreeFTPd)...
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> Jonathan
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> On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <agrech88 at gmail.com> wrote:
>
> Hi john, I've had a ISO from Linux to prime with bad permissions and had
> this error
>
> On 10/03/2015 1:13 PM, "Jonathan Charles" <jonvoip at gmail.com> wrote:
>
>  OK, let me try via SFTP (Windows box)... see what happens...
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> Jonathan
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> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <wokka at justfamily.org>
> wrote:
>
>  Given that it is complaining about accessing the upgrade file, are you
> using dvd image/dvd on the host or sftp?  I'd try a different method to see.
>
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> Not a whole lot of information, but I have seen SFTP cause similar issues,
> I think it was a permissions problem on a linux setup using openssh.
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> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>   Getting error:
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> Error encountered: An unknown error occurred while accessing the upgrade
> file. Warning: A system reboot is required when the upgrade process
> completes or is canceled. This will ensure services affected by the upgrade
> process are functioning properly.
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>
> Tried upgrade from to 10.0.1 and 10.5.1, same errors...
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> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in
> behavior...
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> Any ideas?
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> Jonathan
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