[cisco-voip] Setting admin password on SX20 registered to CUCM - Can't set from CUCM device page

Rob Dawson rdawson at force3.com
Tue Mar 17 11:54:15 EDT 2015


It doesn’t push that down, it has to match what is provisioned on the endpoint for some functionality though – here is an excerpt from the “Cisco Telepresence Endpoints and CUCM” quick reference guide:

> Admin username and password section.
Configure the product specific configuration layout settings
as appropriate.
Admin Username: Set the username. Must be admin if
using a Secure Profile in CUCM; or must match the value
set on the endpoint if you are using Cisco TelePresence
Manager (CTS-MAN).
Admin Password: Set the password. Set to the desired
value if using a Secure Profile in CUCM; or match
the value set on the endpoint if you are using Cisco
TelePresence Manager (CTS-MAN).
NOTE: When the TelePresence endpoint is set up with
an encrypted security profile, the endpoint will read the
admin password from the CUCM. The password can not
be blank and the user name must be admin.
NOTE: The admin username and password set on CUCM
must match the system password set on the endpoint in
order for the Cisco TelePresence Manager (CTS-MAN)
to discover the endpoint and provide One Button to Push
scheduling to them.



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian V
Sent: Monday, March 16, 2015 4:59 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Setting admin password on SX20 registered to CUCM - Can't set from CUCM device page


I have CUCM 10.5.2

SX20 with 7.3.1 code.

SX20 is registered successfully to CUCM. I can change the display name, the extension etc.. "apply changes" from CUCM and the endpoint learns of the changes and looks correct. So I'm guessing its properly downloading its config file and applying settings.

On the SX20 device page in CUCM admin there is a section about 3/4 of the way down called "Admin username and password"

It would seem to imply that the endpoint admin username and password can be set in CUCM and pushed down to the endpoint.

This is not working for me. It doesn't update.  Does anyone know if this is really supported ?

[CUCM Screen Capture for SX20 Device]

I can set it fine directly from the web interface of the endpoint like usual.

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