[cisco-voip] Extension that hangs up on the user?

gentoo at ucpenguin.com gentoo at ucpenguin.com
Thu Mar 19 14:39:25 EDT 2015


Are you using a version of UCM with native call queuing?

Instead of routing the call to CUC you could try sending it to a hunt 
list with queuing enable, that has no logged in members that is set to 
disconnect the call.

On 2015-03-18 01:33, James Andrewartha wrote:
> Hi list,
> 
> Is there a way in CUCM to make an extension that hangs up on the other
> end? Currently we have a Unity Connection AA that does that, but it's
> literally the only thing CUC is being used for and I want to get rid of
> it. Currently we have our AAs (and voicemail) in Exchange 2007, which 
> is
> being upgraded to 2013 soon, but as far as I can tell there's no way to
> have it hang up on the caller, so I transfer to the AA in Unity.
> 
> Thanks,


More information about the cisco-voip mailing list