[cisco-voip] Extension that hangs up on the user?

[Daniel Pagan]

Unfortunately, in this scenario, this doesn't answer the call unless a destination is configured for answering. The call hits the HP and immediately no LG members are detected - it ends up not being answered or queued and, instead, attempts to route to the destination specified. 

This would be different if LG members were found and logged in, but otherwise the call immediately uses the "When no hunt members answer, are logged in, or registered" rules which will either drop the call or re-route to another destination.

- Dan

-----Original Message-----
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of gentoo at ucpenguin.com
Sent: Thursday, March 19, 2015 2:39 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Extension that hangs up on the user?

Are you using a version of UCM with native call queuing?

Instead of routing the call to CUC you could try sending it to a hunt list with queuing enable, that has no logged in members that is set to disconnect the call.

On 2015-03-18 01:33, James Andrewartha wrote:
> Hi list,
> 
> Is there a way in CUCM to make an extension that hangs up on the other 
> end? Currently we have a Unity Connection AA that does that, but it's 
> literally the only thing CUC is being used for and I want to get rid 
> of it. Currently we have our AAs (and voicemail) in Exchange 2007, 
> which is being upgraded to 2013 soon, but as far as I can tell there's 
> no way to have it hang up on the caller, so I transfer to the AA in 
> Unity.
> 
> Thanks,
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