[cisco-voip] CVP Mask VRU Label Route Pattern Connected Line presentation

Jake Rybak jrybak at gmail.com
Mon Mar 23 12:58:57 EDT 2015


*Always Display Original Dialed Number: True*


*It is under service parameters.*
On Fri, Mar 20, 2015 at 12:20 PM Boon <ciscovoipuser at gmail.com> wrote:

> My client has recently deployed UCCE/CVP and has queried whether it would
> be possible to mask the Connected Line Presentation for internal calls into
> queues via CUCM.
>
> Currently they see the VRU label Route Pattern digits eg. 777777! when a
> user dials into their helpdesk.
>
> I can change this to 'unknown' by setting the Connected Line ID
> Presentation to 'restricted' but it would be better if i could simply keep
> the original dialled DN associated with the CTI Route Point registered to
> the PG. Is there a workaround for this?
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