[cisco-voip] Temp Fail since upgrade

Adam Frankel (afrankel) afrankel at cisco.com
Mon Mar 30 19:20:32 EDT 2015


Do you have any SDL Links going out of services?  Are you clustering over a WAN?

Temp Fail could be the result of two devices registered to different nodes on an active call when the SDL Link (tcp 8002) between those nodes goes down.

file view activelog syslog/CiscoSyslog

HTH,
—
Adam

From: Lisa Notarianni <lisa.notarianni at scranton.edu<mailto:lisa.notarianni at scranton.edu>>
Date: Monday, March 30, 2015 at 4:48 PM
To: Cisco List <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Temp Fail since upgrade

A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 10.5.1.

We have experienced 2 intermittent outbound calling issues:


1.       “Temp Fail” shows on phone display and only option on phone button is “End Call”

2.       Outbound callers dial a number and hear nothing but notice the phone display says “Connected”.  Caller cannot hear anything.  Person they called cannot hear anything.
***These issues are only intermittent.***

We had no issues before the upgrade.

Is anyone experiencing the similar issues?

Thank you in advance.


[LNsignatureFile]

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