[cisco-voip] UCCE: Make Finesse Agent Go "Not-Ready" when a Non-ACD Call Comes into Their Second Line

[Ryan Burtch]

Is there a way to automatically have Finesse go Not-Ready when a Non-ACD
call hits their second line (DID)...when they're not on an ACD Call



Sincerely,

Ryan Burtch
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150518/5003ff17/attachment.html>