[cisco-voip] called party hears music on hold

[Kevin Przybylowski]

Odd headset issue on the caller’s end maybe?  Yea, get the logs.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Meade
Sent: Thursday, November 5, 2015 11:13 AM
To: Reto Gassmann <voip at mrga.ch>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] called party hears music on hold

Sounds like something the caller is doing.  CallManager traces for one of these calls downloaded from RTMT should show exactly what's happening.

On Thu, Nov 5, 2015 at 10:57 AM, Reto Gassmann <voip at mrga.ch<mailto:voip at mrga.ch>> wrote:
Hello Group

we have a strange problem on our UCM 10.5, that sometime happens.

If someone calls my IP Phone (7961) and I pick up the call, I hear music on hold. The caller then puts the call on hold and then gets back to the call. Now music on hold is gone and we can talk.

Has anyone had this issue before?

Regards Reto

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