[cisco-voip] BFL Pickup button

[Haas, Neal]

Why don’t you configure it as a Line if you want to pick it up?

Thank you,
Neal Haas


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Michael T. Voity
Sent: Monday, November 16, 2015 5:42 AM
To: voip puck
Subject: [cisco-voip] BFL Pickup button

Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other phones, 7962 & 7942 phones,  (67520 and 67521).   The BLF works fine for when i see them off hook and when I press the button to call them.

In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is ringing .    I press the flashing amber button (67520)  and I get a fast busy and on the bottom it says"Key is not active"

I have made sure the lines and phones subscribe-css is correct in all the right places.   I am scratching my head....

I have stalked around google and the cisco forums and can not figure it out

I did see a post out there that mentions that I need to configure a "Call Pickup Group"    When that is done, I loose my extensions. unless I'm doing it wrong?

Ideas?

Thanks,

-Mike


--

Michael T. Voity

Network Engineer

University of Vermont
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