[cisco-voip] Call Queue while hunting

[Brian Meade]

You could play the message with Unity Connection.

On Tue, Nov 24, 2015 at 11:18 AM, Bob Fronk <bfronk at dhec.com> wrote:

> We are being asked to create a method for the following:
>
>
>
> Caller dials a DN - DN is answered with “all technicians are currently
> assisting other callers, please wait for the next available technician” -
> Hunt group starts - a technician answers - call is transferred to
> technician.
>
>
>
> We tried the native call queuing, but this only works if all technicians
> are actually on a call.  We want the call queued even if everyone is
> available, and let the hunt start until someone actually answers.
>
>
>
> Is this possible without 3rd party tools?
>
>
>
> Bob Fronk
>
> Manager Information Systems
>
> Davis H. Elliot Construction Company, Inc.
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