[cisco-voip] Jabber phone mode outbound calls issue

Anthony Holloway avholloway+cisco-voip at gmail.com
Fri Nov 27 14:09:23 EST 2015


Your suggestion to use the region between the endpoint and the gateway is
cleaner and easier to implement.  I second that method.

On Fri, Nov 27, 2015 at 11:48 AM, Ryan Huff <ryanhuff at outlook.com> wrote:

> I apologize, for TDM you would use "bearer-cap speech". To remove voice
> capabilities from the SDP, you could use the following SIP profile (applied
> to and outbound dial-peer).
>
> voice class sip-profiles 800
>  request INVITE sdp-header Video-  Attribute remove
>  request INVITE sdp-header Video-Media modify "m=video(.*)" ""
>  request INVITE sdp-header Video- Bandwidth-Info
> !
>
> -Ryan
>
>
> -------- Original message --------
> From: Ryan Huff
> Date:11/27/2015 10:11 AM (GMT-05:00)
> To: Abebe Amare
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Jabber phone mode outbound calls issue
>
> In your case, it seems that video capabilities might have been sent to the
> provider. In the case of TDM providers, this will almost always result in
> the call being dropped by the provider.
>
> For TDM, You can use "voice-cap speech" on the voice port to prevent video
> capabilities from being sent to the provider, for SIP you could use a sip
> profile.
>
> Although, an even easier method, IMO, is to adjust CCM's regional settings
> to prevent video capabilities from making it to the gateway (unless there
> are other reasons to let video capabilities to make it to the gateway such
> as additional sip trunks that do allow video capabilities).
>
> -Ryan
>
>
> -------- Original message --------
> From: Abebe Amare
> Date:11/27/2015 9:44 AM (GMT-05:00)
> To: Ryan Huff
> Cc: abbas wali ,cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Jabber phone mode outbound calls issue
>
> I have encountered a similar problem in that I can't make outgoing calls
> to PSTN from jabber. The solution was to make the capability on the voice
> gateway voice port to voice only.
>
> On Tue, Nov 24, 2015 at 10:34 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> It sounds like your solution may be changing or removing application dial
>> rules. Application dial rules add or remove digits to dialed numbers from
>> applications that use CCM as the call control server (e.g Unified
>> Communications Manager IM & Presence) and do not function like traditional
>> patterns. After an application dial rule applies its rule logic to a remote
>> (called) number, that number must still match an egress-able pattern (or
>> other type of onnet/offnet pattern/DN).
>>
>>
>> In practice, I do not use application dial rules for IM & Presence unless
>> I have a specific use case; I typically allow the dialed digits from the
>> Jabber client to enter CCM's numplan untreated by application dial rules.
>> That said, I would not remove any of your application dial rules without
>> first understanding why they are there and the impact it may have on other
>> applications if they were to be removed.
>>
>>
>> The other thing to keep in mind about application dial rules is that Call
>> Manager does not use the *best match *algorithm that it uses with other
>> patterns, it applies the first dialing rule matched, which is determined by
>> the application dial rule's priority.
>>
>>
>> You can research more on the topic on page 175 of
>> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100.pdf
>>
>>
>> Hope this helps,
>>
>>
>> = Ryan =
>>
>>
>>
>> Email: ryanthomashuff at outlook.com
>>
>> Spark: ryanthomashuff at outlook.com
>>
>> Twitter: @ryanthomashuff <http://twitter.com/ryanthomashuff>
>>
>> LinkedIn: ryanthomashuff <http://linkedin.com/in/ryanthomashuff>
>>
>> Web ryanthomashuff.com
>>
>>
>> ------------------------------
>> *From:* abbas wali <abbaseo at gmail.com>
>> *Sent:* Tuesday, November 24, 2015 2:05 PM
>> *To:* 'Ryan Huff'; cisco-voip at puck.nether.net
>>
>> *Subject:* RE: [cisco-voip] Jabber phone mode outbound calls issue
>>
>>
>> Its set to Standard Analysis.
>>
>>
>>
>> Something else I have noticed.
>>
>> There are application dial rules defined. On top (with top priority )
>> there was Default rule beginning with blank, 0 digit strip and append 8.
>>
>>
>>
>> Some of the traces I found all my dials were appended by 8.
>>
>>
>>
>> Okay I have now moved the default dial rule to the bottom and all the
>> correct one are on top.
>>
>>
>>
>> Now I can dial internally across cluster which is good. But cant dial
>> external
>>
>>
>>
>> If that’s the case and have to define full dial plan in the app dial rule
>> that will become quiet messy.
>>
>>
>>
>>
>>
>>
>>
>> *From:* Ryan Huff [mailto:ryanhuff at outlook.com]
>> *Sent:* 24 November 2015 18:30
>> *To:* abbas wali <abbaseo at gmail.com>; cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Jabber phone mode outbound calls issue
>>
>>
>>
>> Also and if it isn't too late, before you pull the SDL trace on the test
>> call, can you verify that the *Digit Complexity Analysis* is set to *TranslationAndAlternatePatternAnalysis
>> *under *Service Parameters->Cisco Call Manager*?
>>
>>
>>
>> = Ryan =
>>
>>
>>
>>
>>
>> Email: ryanthomashuff at outlook.com
>>
>> Spark: ryanthomashuff at outlook.com
>>
>> Twitter: @ryanthomashuff <http://twitter.com/ryanthomashuff>
>>
>> LinkedIn: ryanthomashuff <http://linkedin.com/in/ryanthomashuff>
>>
>> Web ryanthomashuff.com
>>
>>
>> ------------------------------
>>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
>> Ryan Huff <ryanhuff at outlook.com>
>> *Sent:* Tuesday, November 24, 2015 1:00 PM
>> *To:* abbas wali; cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Jabber phone mode outbound calls issue
>>
>>
>>
>> I would deffinatley look into getting the clock sync to a strata 3 on the
>> pub and then restart ntp services.
>>
>>
>>
>> Can you do a test call on one of the Jabber clients and pull of the SDL
>> traces for the call?
>>
>>
>>
>>
>>
>> Sent from my T-Mobile 4G LTE Device
>>
>>
>>
>> -------- Original message --------
>> From: abbas wali
>> Date:11/24/2015 12:13 PM (GMT-05:00)
>> To: 'Ryan Huff' ,cisco-voip at puck.nether.net
>> Subject: RE: [cisco-voip] Jabber phone mode outbound calls issue
>>
>> Hi Ryan,
>>
>>
>>
>> Thanks for the detailed response.
>>
>>
>>
>> Yes the issue is with Jabber clients and not the IP phones.
>>
>>
>>
>> The line itself which is shared with many devices, can make calls on any
>> other device but fails when made from Jabber.
>>
>>
>>
>> I ran all the below Utils and all came out without any significant alarms
>>
>> The NTP, though is at stratum 4. But again that’s for both the clusters
>> and one of them can make calls with jabber.
>>
>>
>>
>>
>>
>> Have ran some traces as below
>>
>> These are multiple failed calls.
>>
>> Not sure why there are so many REFER messages !!
>>
>>
>>
>> Thank s
>>
>>
>>
>>
>>
>> *From:* Ryan Huff [mailto:ryanhuff at outlook.com <ryanhuff at outlook.com>]
>> *Sent:* 24 November 2015 15:32
>> *To:* abbas wali <abbaseo at gmail.com>; cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Jabber phone mode outbound calls issue</
>>
>>
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