[cisco-voip] CUCM 10.5 and OpenText 10.6

[Scott Voll]

Ed-- (Troy too)

Thanks for posting the fix.  That was perfect for our upgrade too!!

Scott


On Fri, May 1, 2015 at 12:48 PM, Countryman, Edward <
Edward.Countryman at presencehealth.org> wrote:

> This turned out to be a setting in Rightfax.  Now working again!
>
> Many thanks to Troy Putnam for emailing me the fix outlined below:
>
>
> In RightFax:
> Log into the Brooktrout Configuration tool
> --> IP Call Control Modules
> --> SIP
> --> T.38 Parameters, and change the Media Renegotiate Delay Outbound,
> msec: from -1 top 500.
>
>
>
>
> -----Original Message-----
> From: Charles Goldsmith [mailto:wokka at justfamily.org]
> Sent: Thursday, April 30, 2015 5:36 PM
> To: Haas, Neal
> Cc: Countryman, Edward; Cisco VOIP
> Subject: Re: [cisco-voip] CUCM 10.5 and OpenText 10.6
>
> There are no timers in the SIP trunk, but the SIP Profile has several.
>
> Please let us know which timer you find that resolves this?  I have a
> customer that will be going to 10.5 soon and are using RightFax.
>
> Also, RightFax has some good documentation and support, they may have this
> already covered.
>
> On Thu, Apr 30, 2015 at 4:33 PM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:
> > We had the same thing with our Accuroute Fax server. We called TAC and
> > it was the time out on the SIP trunk needed to be increased. As soon
> > as we called in the TAC person had us fixed up in minutes.
> >
> >
> >
> > I don’t know the exact thing that had to be changed; the guy that did
> > the work is out this week.
> >
> >
> >
> > If you have 79XX phones, update the COP file for your phones,
> > transfers while on a call with a head set are broken. Calls will just
> > drop with a transfer……
> >
> >
> >
> >
> >
> > Neal Haas
> >
> >
> >
> > From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf
> > Of Countryman, Edward
> > Sent: Thursday, April 30, 2015 3:06 PM
> > To: Cisco VOIP
> > Subject: [cisco-voip] CUCM 10.5 and OpenText 10.6
> >
> >
> >
> > We have had right fax 10.5 up and running with a SIP trunk from our
> > CUCM
> > 8.6.2 environment for a while now.
> >
> >
> >
> > This past weekend we updated to CUCM 10.5.2 and are no longer able to
> > fax out from RF.
> >
> >
> >
> > From the trace, the SIP call appears to fail with the following error
> > after the INVITE
> >
> >
> >
> > 488 Not Acceptable Here
> >
> >
> >
> > Do would anything have changed in 10.5 to possibly be causing this?
>  Weird
> > thing is the inbound faxes are working fine.
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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