[cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup
Aaron Banks
amichaelbanks at hotmail.com
Wed Oct 14 13:04:51 EDT 2015
Terry - I did a SIP trunk set up for Brentwood College on Vancouver Island. If you don't resolve it, you could send me screenshots and I'll have a look.
Aaron
> From: cisco-voip-request at puck.nether.net
> Subject: cisco-voip Digest, Vol 144, Issue 12
> To: cisco-voip at puck.nether.net
> Date: Wed, 14 Oct 2015 12:00:04 -0400
>
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> Today's Topics:
>
> 1. CUCM 10.5 and Exchange 2013 voicemail setup. (Terry Oakley)
> 2. Re: CUCM 10.5 and Exchange 2013 voicemail setup. (Ryan Huff)
> 3. Re: CUCM 10.5 and Exchange 2013 voicemail setup. (Daniel Pagan)
> 4. Cisco CAR DB not running (Erick Bergquist)
> 5. Re: Cisco CAR DB not running (Ryan Huff)
> 6. Re: Cisco CAR DB not running (Erick Bergquist)
> 7. Re: Cisco CAR DB not running (Brian Meade)
> 8. Jabber questions (Louis Koekemoer (ZA))
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 13 Oct 2015 16:24:02 -0600
> From: Terry Oakley <Terry.Oakley at rdc.ab.ca>
> To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.
> Message-ID:
> <15F47B5DF14DB045A241B0B13672E6F013F19E68C0 at RDCEXMAIL1.RDCSRVCS.ADS>
> Content-Type: text/plain; charset="us-ascii"
>
> We currently are moving from Exchange 2007 to Exchange 2013. We have three CAS servers and 3 Mailbox servers, all virtualized. In our test environment, before we moved from CUCM 6.1 to 10.5 we are able to at least get Exchange 2013 to answer a SIP trunk request from CUCM 6.1. Now in CUCM 10.5 we just get a fast busy when we dial the VM pilot number. Does anyone have experience with this and have a guide that we could follow? We have followed a number of guides from Microsoft and they have not proven to be the magic answer.
>
> We have a SIP trunk set to the CAS servers with all three individual servers listed in the Destination section (all FQDN) port 5060
> We have three separate SIP trunks to the three mailbox servers with all three having the ports 5062 through 5068 listed and again FQDN for the destination address.
> The VM pilot (route pattern) is associated with the CAS trunk.
> Do we need a route list and hence a route group?
>
> Thank you for your knowledge and wiliness to share. And especially thanks to this forum for providing us the access.
>
> Cheers
>
> Terry
>
> Terry Oakley
> Telecommunications Coordinator | Information Technology Services
> Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
> work (403) 342-3521 | FAX (403) 343-4034
>
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> ------------------------------
>
> Message: 2
> Date: Tue, 13 Oct 2015 19:29:04 -0400
> From: Ryan Huff <ryanhuff at outlook.com>
> To: Terry Oakley <Terry.Oakley at rdc.ab.ca>,
> "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.
> Message-ID: <BLU437-SMTP296ACF6C3F0D716736FBACC5300 at phx.gbl>
> Content-Type: text/plain; charset="utf-8"
>
> Terry,
>
> Sounds like you have a lot going on there!
>
> How did you move into the 10.5 environment? ?Did you do a bridge migration or a 'stare and compare'?
>
> A fast busy could be a few different things (css, partition ... etc) or dns based since you mentioned fqdn or resource based.
>
> What codec are you trying using?
>
> Have you pulled traces?
>
> What is the disconnect cause code for one of the failed calls into the hunt pilot?
>
> If you can reproduce a failed call and then send me the traces or the sip messages I can give you a much better answer.
>
> Thanks,
>
> Ryan
>
>
> Sent from my T-Mobile 4G LTE Device
>
> -------- Original message --------
> From: Terry Oakley <Terry.Oakley at rdc.ab.ca>
> Date:10/13/2015 6:24 PM (GMT-05:00)
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.
>
> We currently are moving from Exchange 2007 to Exchange 2013.?? We have three CAS servers and 3 Mailbox servers, all virtualized.?? In our test environment, before we moved from CUCM 6.1 to 10.5 we are able to at least get Exchange 2013 to answer a SIP trunk request from CUCM 6.1.?? Now in CUCM 10.5 we just get a fast busy when we dial the VM pilot number.?? Does anyone have experience with this and have a guide that we could follow???? We have followed a number of guides from Microsoft and they have not proven to be the magic answer.
> ?
> We have a SIP trunk set to the CAS servers with all three individual servers listed in the Destination section (all FQDN) port 5060
> We have three separate SIP trunks to the three mailbox servers with all three having the ports 5062 through 5068 listed and again FQDN for the destination address.?
> The VM pilot (route pattern) is associated with the CAS trunk.?
> Do we need a route list and hence a route group?
> ?
> Thank you for your knowledge and wiliness to share.? And especially thanks to this forum for providing us the access.??
> ?
> Cheers
> ?
> Terry
> ?
> Terry Oakley
> Telecommunications Coordinator | Information Technology Services
> Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
> work (403) 342-3521?? | ?FAX (403) 343-4034
> ?
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> ------------------------------
>
> Message: 3
> Date: Wed, 14 Oct 2015 13:05:14 +0000
> From: Daniel Pagan <dpagan at fidelus.com>
> To: Ryan Huff <ryanhuff at outlook.com>, Terry Oakley
> <Terry.Oakley at rdc.ab.ca>, "cisco-voip at puck.nether.net"
> <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.
> Message-ID:
> <e88ce234671d45d9a629c28621d442d2 at NYC-EX2K13-MB.fidelus.com>
> Content-Type: text/plain; charset="utf-8"
>
> Adding to list of possibilities, it could also be an unaccepted transport type... E.g. CUCM now sending SIP requests via TCP when UDP inbound is configured on Exchange.
>
> Also if require MTP is configured but none are available, in which case I?d check MRM in SDL traces.
>
> But my guess would be OPTIONS. If the SIP trunk is configured for OPTIONS PING and Exchange isn?t responding with anything outside a 408 Request Timeout or 503 Service Unavailable. Route List Control will not route the call and a fast busy will be experienced immediately if no backup points of egress are available. If I had to bet, it would be on this scenario considering the jump from 6.x to 10.x will most definitely introduce SIP trunk status (Full Service, No Service, Unknown) and call setup requests will not be routed to No Service trunk.
>
> Hope this helps.
>
> Dan
>
> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Huff
> Sent: Tuesday, October 13, 2015 7:29 PM
> To: Terry Oakley <Terry.Oakley at rdc.ab.ca>; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.
>
> Terry,
>
> Sounds like you have a lot going on there!
>
> How did you move into the 10.5 environment? Did you do a bridge migration or a 'stare and compare'?
>
> A fast busy could be a few different things (css, partition ... etc) or dns based since you mentioned fqdn or resource based.
>
> What codec are you trying using?
>
> Have you pulled traces?
>
> What is the disconnect cause code for one of the failed calls into the hunt pilot?
>
> If you can reproduce a failed call and then send me the traces or the sip messages I can give you a much better answer.
>
> Thanks,
>
> Ryan
>
>
> Sent from my T-Mobile 4G LTE Device
>
>
> -------- Original message --------
> From: Terry Oakley
> Date:10/13/2015 6:24 PM (GMT-05:00)
> To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.
> We currently are moving from Exchange 2007 to Exchange 2013. We have three CAS servers and 3 Mailbox servers, all virtualized. In our test environment, before we moved from CUCM 6.1 to 10.5 we are able to at least get Exchange 2013 to answer a SIP trunk request from CUCM 6.1. Now in CUCM 10.5 we just get a fast busy when we dial the VM pilot number. Does anyone have experience with this and have a guide that we could follow? We have followed a number of guides from Microsoft and they have not proven to be the magic answer.
>
> We have a SIP trunk set to the CAS servers with all three individual servers listed in the Destination section (all FQDN) port 5060
> We have three separate SIP trunks to the three mailbox servers with all three having the ports 5062 through 5068 listed and again FQDN for the destination address.
> The VM pilot (route pattern) is associated with the CAS trunk.
> Do we need a route list and hence a route group?
>
> Thank you for your knowledge and wiliness to share. And especially thanks to this forum for providing us the access.
>
> Cheers
>
> Terry
>
> Terry Oakley
> Telecommunications Coordinator | Information Technology Services
> Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
> work (403) 342-3521 | FAX (403) 343-4034
>
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> ------------------------------
>
> Message: 4
> Date: Wed, 14 Oct 2015 09:02:14 -0500
> From: Erick Bergquist <erickbee at gmail.com>
> To: voip puck <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] Cisco CAR DB not running
> Message-ID:
> <CAHSnBQzPJKMSfpM6J-MKkVvqWeewLQ1-i_uQszgKjR5UUD31Xw at mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> Hello,
>
> Does anyone know any tricks to get Cisco CAR DB started? I can't get
> it to start and there was a IP address change done.
>
> Call Manager version 9.1.2
>
> Erick
>
>
> ------------------------------
>
> Message: 5
> Date: Wed, 14 Oct 2015 10:20:32 -0400
> From: Ryan Huff <ryanhuff at outlook.com>
> To: Erick Bergquist <erickbee at gmail.com>
> Cc: voip puck <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Cisco CAR DB not running
> Message-ID: <COL401-EAS9A451F577D5484E10F563C53F0 at phx.gbl>
> Content-Type: text/plain; charset="us-ascii"
>
> Is it just sitting in the Starting state?
> Is this the only service that won't start?
> Everything else in the cluster seems healthy (i.e no replication issues, the CM Server list reflects the new IP address, dns forward/reverse zones resolve the new address ... etc)?
>
> Thanks,
>
> Ryan
>
> > On Oct 14, 2015, at 10:03 AM, Erick Bergquist <erickbee at gmail.com> wrote:
> >
> > Hello,
> >
> > Does anyone know any tricks to get Cisco CAR DB started? I can't get
> > it to start and there was a IP address change done.
> >
> > Call Manager version 9.1.2
> >
> > Erick
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ------------------------------
>
> Message: 6
> Date: Wed, 14 Oct 2015 09:23:32 -0500
> From: Erick Bergquist <erickbee at gmail.com>
> To: Ryan Huff <ryanhuff at outlook.com>
> Cc: voip puck <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Cisco CAR DB not running
> Message-ID:
> <CAHSnBQx1MEcKLL5HAvLxet2XyPhJ83CHU+tuGqLiy3kfHYkavw at mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> Yep, only this one service and related CAR stuff of course that needs CAR DB.
>
> On Wed, Oct 14, 2015 at 9:20 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
> > Is it just sitting in the Starting state?
> > Is this the only service that won't start?
> > Everything else in the cluster seems healthy (i.e no replication issues, the CM Server list reflects the new IP address, dns forward/reverse zones resolve the new address ... etc)?
> >
> > Thanks,
> >
> > Ryan
> >
> >> On Oct 14, 2015, at 10:03 AM, Erick Bergquist <erickbee at gmail.com> wrote:
> >>
> >> Hello,
> >>
> >> Does anyone know any tricks to get Cisco CAR DB started? I can't get
> >> it to start and there was a IP address change done.
> >>
> >> Call Manager version 9.1.2
> >>
> >> Erick
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ------------------------------
>
> Message: 7
> Date: Wed, 14 Oct 2015 11:07:09 -0400
> From: Brian Meade <bmeade90 at vt.edu>
> To: Erick Bergquist <erickbee at gmail.com>
> Cc: voip puck <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Cisco CAR DB not running
> Message-ID:
> <CAGcuYh0terL0tAft7mQcNc+84YyU9PJBS_kGA31wO2t=QsKzTQ at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Is the IP correct in "show tech network hosts"? If you run a DB Status
> Report from Unified Reporting, does the rhosts and sqlhosts have the
> correct IP address? If the "show tech network hosts" output is good but
> the rest are bad, you may have to restart "A Cisco DB" service so those are
> re-generated and then try starting the CAR DB.
>
> On Wed, Oct 14, 2015 at 10:02 AM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>
> > Hello,
> >
> > Does anyone know any tricks to get Cisco CAR DB started? I can't get
> > it to start and there was a IP address change done.
> >
> > Call Manager version 9.1.2
> >
> > Erick
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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> ------------------------------
>
> Message: 8
> Date: Wed, 14 Oct 2015 15:58:19 +0000
> From: "Louis Koekemoer (ZA)" <louis.koekemoer at dimensiondata.com>
> To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] Jabber questions
> Message-ID:
> <590C30B2715DC445A6789B0B076E2D5E04EDD9A4 at ZABRYSVEXMB03.af.didata.local>
>
> Content-Type: text/plain; charset="utf-8"
>
> Hi all,
>
>
> 1. Customer wants custom availability statuses to be added. Below is the steps to do it individually, but the customer wants this done globally as they had this on lync.
>
>
> Create Custom Availability Status
> Custom status messages can provide people with additional information about your availability. You can create up to nine custom status messages, three for each of the basic statuses: Available, Away, and Do not disturb.
> Procedure
> ________________________________
> Step 1
>
> On the Cisco Jabber main window, click the drop-down list below your name.
>
> Step 2
>
> Choose one of the basic statuses: Available, Away, or Do not disturb.
>
> Step 3
>
> Click the status that appears next to the drop-down list.
>
> Step 4
>
> Type a new message to display, and then press Enter.
> The maximum number of characters is 140.
>
>
>
>
> 2. For the Jabber plugins the customer require the plugin to launch a new application/window. Currently the Plugin just open in Jabber. Firstly they now have to maximize Jabber if they want to see the full screen and secondly the customer does not like this as they feel they could just pin the application shortcuts to the taskbar instead of integrating it in Jabber. Does anyone know how I can achieve this?
>
>
> Kind regards
>
> Louis Koekemoer
> Principle Systems Engineer - Converged Communications
> Dimension Data Middle East & Africa
> Tel: +27 (11) 575 4317
> Fax: +27 (11) 576 4317
> Mobile: +27 (71) 680 8790
> louis.koekemoer at dimensiondata.com<mailto:louis.koekemoer at dimensiondata.com>
> Planned Leave -
> Planned Travel -
> [Description: Description: 21875_DD_NI_CC_Signature_v-1]<http://www.dimensiondata.com/Solutions/NetworkIntegration/Pages/Home.aspx>
>
> This email and all contents are subject to the following disclaimer:
>
> "http://www.dimensiondata.com/emaildisclaimer"
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