[cisco-voip] UCCX 10.6(1)SU1 - RTMT Issues

[Gurpreet Singh Kukreja]

My pleasure, glad i could help :)

On Wed, Oct 21, 2015 at 11:45 PM, Nathan Reeves <nathan.a.reeves at gmail.com>
wrote:

> My DNS was working fine with the server FQDN and I was able to login ok to
> RTMT via IP or the FQDN.  It appears that if the hostname (minus domain)
> can't be resolved the the node name doesn't appear in the dropdown.  I've
> added the hostname and IP to hosts and the node name is now appearing in
> the list.
>
> Very much appreciate the suggestion :)
>
> Nathan
>
> On Thu, Oct 22, 2015 at 2:34 PM, Gurpreet Singh Kukreja <
> tycoononway1987 at gmail.com> wrote:
>
>> Hi Nathan,
>>
>> Could you try to add the IP and Hostname of your UCCX server (s) into the
>> "hosts" (C:\Windows\System32\drivers\etc) file on the machine where you're
>> running the RTMT, save it and try to login into RTMT again and check if it
>> works? Keep in mind, sometimes the user you're logged in with onto Windows
>> needs to have access to the hosts file, you can assign the user by right
>> clicking the hosts file and going into its properties.
>>
>>
>> HTH
>>
>> Gurpreet
>>
>> On Wed, Oct 21, 2015 at 10:43 PM, Nathan Reeves <
>> nathan.a.reeves at gmail.com> wrote:
>>
>>> Anyone running 10.6(1)SU1 UCCX yet?
>>>
>>> Having issues using RTMT to access the 'View Real time Data' menu
>>> option.  when the window appears to select the node you want to connect to,
>>> I get no nodes listed.
>>>
>>> This was an a fresh install of 10.6(1) upgraded to SU1.
>>>
>>> I've found but CSCun02558 but this was for CUCM as opposed to UCCX.  I
>>> have pulled the RTMT from the latest 10.5 CUCM SU ISO and attempted to use
>>> this but the same issue occurs.
>>>
>>> Thoughts?
>>>
>>> thanks
>>>
>>> Nathan
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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