[cisco-voip] Remote Phone Control -- Opinions

[Scott Voll]

Nice list.  Thanks for the feed back.

Scott


On Fri, Oct 30, 2015 at 9:22 AM, Tom Sparks <tsparks at taosconsulting.com>
wrote:

> I recently did some research into these tools and here are my pros and
> cons for whoever is insterested.
>
> *UnifiedFX, Singlewire*
>  Pros: nice, functional, affordable
>  Cons: thick client, point tool so not great for making available to a
> team of users
>
> *Variphy*
>  Pros: decent, server-based, does other things like configuration reporting
>  Cons: newest phones didn't work that well, sluggish screen load
>
> *Riverbed UCExpert* (used to be called Clarus)
>  Pros: good performance, server-based, does similar things to Variphy but
> also testing and other vendor support besides Cisco (that was important for
> my particular need)
>  Cons: more expensive
>
>
> At this point, I haven't decided but am leaning towards Riverbed because
> 1) it supports other vendors 2)  I like the product and 3) we already have
> some other Riverbed equipment (sniffers and steelheads).
>
>
>
> Tom Sparks
> Taos Consulting
> Sr. Voice | Video Engineer
>
>
>
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>
>
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