[cisco-voip] UCCX 10.6 mixed mode migration question

[Matthew Loraditch]

Yeah that’s it. You just tell those folks to finesse instead of cad. No switch on the server side.

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Monday, September 14, 2015 10:32 AM
To: Cisco VOIP <cisco-voip at puck.nether.net>
Subject: [cisco-voip] UCCX 10.6 mixed mode migration question

Hello!

I think I'm missing something and/or making it more complicated on myself.

I'm running UCCX 10.6 w/mixedmode.cop and I've activated the finesse service.

To migrate a team to finesse is it just a matter of that entire team just picking a day and logging into Finesse instead of CAD, or is there some switch I have to flip for the team somewhere that i'm not finding?

I realize I'm oversimplifying a little bit as workflows/reasons codes/etc need to get manually configured or verified on the finesse side.

Thanks!


--
Ed Leatherman
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