[cisco-voip] CUCM Failover - Softkey template issue?

[Michael David]

We had a service interruption last night at one of our core buildings where a CUCM Subscriber is running. I've got a few reports from sites that primarily register to that Sub that their phones are missing things like the Park key that are part of their softkey template. When they reboot the phone, it's OK.  Phone is an 8851 running latest firmware as of August on a 10.5 SU1 CUCM platform.

Has anyone seen this?  Any pointers on what I should check out?

TIA,
Michael

--
Michael A. David, CCNA 
Springfield Public Schools
Technology Service Center
217.585.5802 ext. 85114
217.585.5809 (FAX)