[cisco-voip] Finesse Team Data/queue data

[Ed Leatherman]

Annnd thank you googles..
For posterity:
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118823-technote-uccx-00.html

On Tue, Sep 29, 2015 at 11:16 AM, Ed Leatherman <ealeatherman at gmail.com>
wrote:

> Hello!
>
> We're getting ready to migrate our first team over to Finesse soon, one
> thing we've found in testing so far is that when a supervisor logs in,
> under manager team they can select the team they want to display under
> "Team performance", but in the Team Data/Queue Data tabs of the portal they
> are showing all teams/CSQs.
>
> Is this normal that they are seeing other teams like this in Finesse? I'm
> thinking I can customize some live data reports in CUIC and then customize
> each team's portal in Finesse admin, but it seems counter-intuitive and
> maybe i'm just missing something.
>
> --
> Ed Leatherman
>



-- 
Ed Leatherman
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150929/1e32cba3/attachment.html>