[cisco-voip] MWI Light UCM 8

David Zhars dzhars at gmail.com
Fri Aug 5 10:01:13 EDT 2016


Unity.  8.0

Just one Unity.  Two UCMs.  Version 8.0 as well.

On Fri, Aug 5, 2016 at 10:00 AM, James Buchanan <james.buchanan2 at gmail.com>
wrote:

> Are you running Unity or Unity Connection? Do you have a cluster or just a
> single server?
>
> On Fri, Aug 5, 2016 at 9:53 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> That's only used for pulling in CUCM users via AXL.  Under the Port Group
>> configuration, you want to have multiple CUCM servers listed for redundancy
>> but the others are only used in the case of the primary being down.
>>
>> On Fri, Aug 5, 2016 at 9:40 AM, David Zhars <dzhars at gmail.com> wrote:
>>
>>> I am wondering if it has anything to do with this:
>>>
>>> We have two UCMs and one Unity.  When I go into Unity, Telephony
>>> Integration, Phone System, Edit AXL Server, I only show the IP address of
>>> one UCM (the one currently in Standby).  Does Unity need to know about both?
>>>
>>> Dave
>>>
>>> On Wed, Aug 3, 2016 at 10:34 AM, Cannizzaro, Vince <
>>> Vince.Cannizzaro at hamilton.ca> wrote:
>>>
>>>> David,
>>>>
>>>> Also if it’s Unity Connection, I’ve had some success in the past
>>>> restarting the  Notifier service
>>>>
>>>>
>>>>
>>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>>>> Behalf Of *Charles Goldsmith
>>>> *Sent:* August-03-16 10:05 AM
>>>> *To:* David Zhars
>>>> *Cc:* cisco-voip at puck.nether.net
>>>> *Subject:* Re: [cisco-voip] MWI Light UCM 8
>>>>
>>>>
>>>>
>>>> David, if you are on Unity Connection, then its under Telephony
>>>> Integrations > Phone System.  There is a button labeled Run to Synchronize
>>>> all MWIs on this phone system.
>>>>
>>>>
>>>>
>>>> It's been many moons since I've had to touch Unity, and don't remember
>>>> the menu system, nor do I have access to one.
>>>>
>>>>
>>>>
>>>> On Tue, Aug 2, 2016 at 7:28 PM, David Zhars <dzhars at gmail.com> wrote:
>>>>
>>>> Getting multiple reports from users that the MWI light is being
>>>> mischievous....staying on when they have no messages, and not coming on
>>>> when they do have messages.
>>>>
>>>> I understand there is some sort of system refresh I can do, but can't
>>>> find it.  We use UCM and Unity 8.0
>>>>
>>>> This just started happening after years of perfect behavior....
>>>>
>>>> Dave
>>>>
>>>>
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>>>>
>>>>
>>>>
>>>
>>>
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>>>
>>
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>
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