[cisco-voip] Finesse IP Phone Agent (FIPPA)

[Derek Andrew]

   - Cisco dropped support for almost all 79xx series phones
   - Agents have NO visibility into the queue to see calls waiting like the
   old IPPA
   - You can make an outgoing call without manually going not ready
   - Transferring or conferencing in another party is not intuitive



On Thu, Aug 11, 2016 at 10:26 AM, Erick Wellnitz <ewellnitzvoip at gmail.com>
wrote:

> Has anyone used the Finesse IP Phone Agent yet?  Good, bad, ugly?  Does it
> look and feel similar to legacy IPPA?
>
> Thanks!
>
> -E
>



-- 
Copyright 2016 Derek Andrew (excluding quotations)

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Communication and Network Services
Information and Communications Technology
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Typed but not read.
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